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Information Technology once gave companies a competitive advantage against their smaller competitors. As technology became a commodity and was made more readily available to smaller companies, they were able to invest in Information Technology and level the playing field with their larger competitors. Total Process, Inc was formed because we realized that IT no longer provides a competitive advantage; it's simply something a firm has to do.
The market is increasingly demanding that IT be measurable. Total Process believes this need can be met by delivering IT as a service, allowing you to scale your IT environments very quickly and respond to growth and other factors impacting your IT requirements. All without the large initial investments and long-term commitments to specific technology platforms.
That's where Total Process comes in. We understand that hardware is only part of the IT story. Managing an in-house IT department often brings a host of personnel issues as well, including:
- Limited resources--staff have to be all things to all people and a jack-of-all-trades is a master of none
- Employees tend to focus on job protection and career building, not your bottom line
- Employees are typically NOT concerned with ROI
- A lack of backup for employee sick days, vacation, etc.
- Difficulty of promoting IT employees due to the lengthy learning curve of their positions, which can increase employee turnover
- The challenges of terminating these employees because you rely on their knowledge
- The inability to train a replacement without the current employee's assistance
Total Process solves theses problems by leveraging economies of scale to deliver a managed IT solution at a fraction of the cost of an in house solution. Because we specialize in IT and can distribute the costs among many clients, we are able to employ experts in their respective fields and thus are able to provide a more diverse pool of expertise than a small in-house IT group can deliver.
Total Process can help your company by ensuring predictable costs, reducing cost centers, and decreasing your exposure to risk by proactively managing and protecting your data and technology assets. We will deliver a higher ROI on your IT investment, increase efficiencies in your IT and IT dependent operations, and will enable you to avoid the expenses of building out complex a IT infrastructure. We seek to build long-term, mutually beneficial relationships with companies who can benefit from our approach to IT management. We know full well that if we do not yield a return on investment, you will find someone who will.
